Will work with Dept. of Navy (DON) stakeholders (PEO Digital, NNWC, etc.) providing Operations and Maintenance (O&M) support for Dell Azure Stack HCI platforms across DON landscape (ashore, afloat, CONUS, OCONUS). This role requires a working knowledge of Dell Azure HCI Stack technologies. Primary responsibilities:
Provide services for Dell Azure Stack HCI platform, perform assigned O&M tasks (e.g., install security patches/updates, plan and perform HW/SW upgrades, troubleshoot issues, etc.), report task progress, provide feedback, and ensure tasks are completed on time.
Develop and submit change requests as necessary.
Monitor and optimize Dell Azure Stack HCI platform performance.
Develop and update system O&M task documentation, e.g., security patching/system updates, planning and performing upgrades, troubleshooting, maintaining the security posture of Dell Azure Stack HCI systems, etc.
Provide written and verbal project updates to leadership, respond to, resolve, and document customer Azure HCI issues using the approved ticketing system (TBD).
Support development and sustainment of O&M processes and procedures (e.g., SOP) for Dell Azure Stack HCI platforms.
Support development and implementation of disaster recovery, business continuity, and failover/cutover procedures.
Develop, update, and provide input on Dell Azure Stack HCI platform support tools and documentation.
DoD 8140 System Administrator role certification (at least one of the following) - Security+ CE, Certified Network Defender (CND), Cloud +, GIAC Global Industrial Cyber Security Professional (GICSP), GIAC Security Essentials Certification (GSEC), System Security Certified Practitioner (SSCP), CompTIA Advanced Security Practitioner (CASP)+ CE, Cisco Certified Network Professional-Security (CCNP-Security), Certified Cloud Security Professional (CCSP).
Microsoft Certified: Azure Administrator Associate (Required)
Microsoft Certified: Azure Virtual Desktop Specialty (Desired)
An active DoD Secret clearance
5+ years overall IT experience.
3+ years providing operations and administration support of enterprise IT systems and services.
Working experience with Azure Stack HCI technology (Dell-based preferred).
Experience/Skills
Working experience with PowerShell.
Working experience with Microsoft Windows Admin Center (WAC).
Working experience of DoD Security Technical Implementation Guides (STIGs).
Working knowledge of Virtual Desktops (Microsoft Azure Virtual Desktop preferred).
Working knowledge of Integrated Dell Remote Access Controller (iDRAC)
Working knowledge of Dell Open Manage Integration with Microsoft WAC.
Working knowledge of networking technologies (layer 2, layer 3)
Basic knowledge of Microsoft Azure Arc.
Strong communication skills capable of communicating technical concepts to audience with broad range of knowledge and experience.
Able to travel up to 25% in support of Navy operational requirements.
Able to obtain US passport.
*Projected Start Date May 2024*