What you will be doing:

The Manager Inflow Operations is a subject matter expert on the InflowHealth system and will lead InflowHealth customers through implementation of the software and provide direction and leadership on how to use the system for maximum value. This role provides ongoing support to executive leadership teams and will use the software to identify performance improvement opportunities for Customers. This position is responsible for relationship development, customer satisfaction, quality of results and project profitability. This role will direct, develop, and supervise staff.

The Manager Inflow Operations must have a strong background in medical group finance and/or operations, have excellent executive level communication skills, analytical skills, and be comfortable working in large data sets.

Required Qualifications

Work Experience:

Education:

Preferred Qualifications

Skills:

• Physician practice / medical group finance and operations

• Professional C-suite level written and verbal communication.

• Strong analytical skills and experience working with large data sets.

• Ability to lead executive leadership teams through critical decision making

Experience

• Experience managing physician practices / medical groups.

• Experience working in a medical group BI team.

• Experience preparing and delivering reports to executive leadership teams.

Education:

• Bachelor's degree in healthcare, business or data system related fields.

Key Responsibilities

Subject Matter Expertise - 50%

• Identify and define potential and/or current issues, determine the facts, draw valid conclusions, and exercise discretion and sound judgment in making specific recommendations.

• Incorporate appropriate client and Premier resources into client's work plans; conduct analyses, develop case studies; identify and implement opportunities and solutions and provide customized, actionable recommendation to client's executives and Premier executives.

• Provides independent on-site assistance in developing, implementing, and monitoring consulting strategies that achieve overall member goals.

• Conduct assigned analyses, write, and prepare reports, and assist clients in implementing desired changes.

• Coordinate and deliver effective presentations to client audiences to communicate strategy and outcomes. Identification of subject matter experts to help hone strategies.

Project Oversight - 50%

• Accountable for project success: initiation (scope management), resource utilization, budgeting, and risk management execution (stakeholder, team, and milestone/tasks management), control (scope verification and change control, cost and quality, and risk monitoring), and closing (closeout, issue resolution, lessons learned, and final project documentation).

• Addresses any project issue.

• Provide oversight to project teams for implementation of recommendation to ensure project results.

• Apply industry knowledge to project work and proactively share that knowledge to internal resources and clients.

• Maintains strong professional relationships with engagement/ collaborative-specific client personnel through regular contact.

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time

• Be adaptive and change priorities quickly; meet deadlines

• Attention to detail

• Operate computer programs and software

• Ability to communicate effectively with audiences in person and in electronic formats.

• Day-to-day contact with others (co-workers and/or the public)

• Making independent decisions

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Employees also receive access to the following benefits:

*Health, dental, vision, life and disability insurance

*401k retirement program

*Paid time off

*Participation in Premier's employee incentive plans

*Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020 and 2022, and 49th Healthiest Employer in America (2022)
• Named one of the World's Most Ethical Companies by Ethisphere Institute for the 13th year in a row
• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
  

Employees receive:

• Perks and discounts
• Access to on-site and online exercise classes
• Paid time off to volunteer in their communities

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply todiversity_and_accommodations@premierinc.comor contact Premier Recruiting at 704.816.5200.

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